By using our website, you agree to:

• Use it for lawful purposes only.

• Provide accurate information when making a reservation.

• Understand that website content is provided “as is” and may occasionally contain errors or omissions.

Intellectual Property: Website content (text, images, branding, etc.) belongs to us (The Lindsey Hotel or our licensors). Please don’t copy it and pretend you invented the vibes.

Third-Party Links: Our site may link to third-party services (booking platforms, travel protection, local recommendations). We’re not responsible for their content or policies.

We have multiple room rate options, with varying deposit and payment terms. A deposit or the full reservation amount are due at booking, depending on your selection. Rates are based on double occupancy per night and are subject to Maine's 9% Lodging Tax. We accept all major credit cards.

We're a small, family-run business, and last-minute cancellations hit differently at our scale than they do at a Marriott. We appreciate your understanding.

We have multiple room rate options, with varying cancellation terms.

For our Standard Rate, cancellations made more than 14 days before arrival are fully refundable minus a $35 administrative fee per room. Cancellations within 14 days of arrival are non-refundable.

For our Advance Purchase, these reservations are non-refundable from time of booking.

Life happens, though, and that's exactly what travel insurance is for. We encourage you to purchase a policy if you’re concerned cancellation may be a possibility.

Check-in is between 4:00 and 7:00pm. 

Check-out is by 11:00am.

If you're just so excited to stay with us you arrive early and would like to check-in, let us know and we'll try our best to make it happen. If you'd like to stick around a bit longer, late check-outs can be purchased as an add-on when available.  If you're running past 7:00pm for check-in, please give us a call so we're not wondering about you.

The Lindsey is a 100% smoke, vape, and flame-free property. That includes candles, e-cigarettes, and anything else that produces smoke or an open flame.

We say this with love and with full awareness of our building’s history, which lost an entire floor to fire in the 1920s. We'd very much like to keep what's left. Violations will result in a $500 fee. No exceptions.

We love animals. Truly. But unfortunately, pets and emotional support animals are not permitted at The Lindsey Hotel. Licensed Service Animals are always welcome. If you need a recommendation for a nearby kennel, we're happy to help. If having a pet-friendly room is important to you, we’d love to hear about it so we can weigh this as a consideration for future room updates.

All rooms accommodate a maximum of two guests, with the exception of Room Nine, which can host up to three. Children and infants count toward occupancy (they're people too). That said, if you're traveling with a little one or kiddo who's still sleeping in your bed, we're completely fine with that. We did it that way for a good while ourselves. Just know that we don't have rollaway beds, pack-n-plays, or cribs on hand.

The Lindsey Hotel is a historic building, and like most things from 1835, it wasn't built with an elevator or wheelchairs in mind. Our second and third floor rooms are accessed by staircase only. Room Nine is located on the first floor and can be accessed via ramp, making it our most accessible option. It also has grab bars in the restroom.

If you have specific accessibility needs or questions, please call us at (207) 466-9015 before booking. We want to make sure we can actually set you up well before you make the trip.

Downtown Rockland is a charming place to walk around, which is good news because parking is limited during busy season. We offer one spot per room, free of charge, in a very nearby lot. Subject to availability, we may also have a parking space available on site for a daily fee. If you have bags to drop at the hotel prior to parking, let us know and we’ll guide you to a close temporary space and help with your bags.temporary space and help with your bags.

Quiet hours are 10:00pm to 6:30am. We're not strict about it, but our other guests will be grateful if you are. Please note that if you’re sensitive to noise, try and nab a room on the 3rd floor, or Room 9. Due to the building’s vintage and wood floors on level 3, our level 2 rooms can sometimes experience foot noise from the rooms above. If behavior becomes disruptive or unsafe, we reserve the right to end a stay without refund.

We only come into your room upon request. For stays of four nights or more, we recommend a full-service clean be done after night three but we leave that to your discretion. If you need anything specific — more towels, fewer pillows, someone to just leave you alone, a hug — let us know.

There is alcohol accessible on our property. Guests must be 21 or older to consume alcohol on property. If anyone in your party is younger than 21, it is your responsibility to ensure they do not consume alcohol. Only alcohol purchased from us can be consumed in the common areas at the hotel. Any alcohol purchased elsewhere and brought on-property by you must be consumed in your room, as we cannot be held responsible if you over-serve yourself. Please be considerate of the folks around you. If behavior becomes disruptive or unsafe, we reserve the right to end a stay without refund.

Accidents happen,  we get it. Your payment method will be kept on file to cover any incidentals, and we reserve the right to charge replacement cost, including labor, for missing items, excessive soiling (we said it), or damage beyond normal wear and tear. We'll always be upfront with you about it, but please note that most of these items are discovered after guests check out and have already left the property.

We are not responsible for lost, stolen, or damaged personal items. Please use common sense with valuables.

The safety and comfort of all our guests is the priority. Firearms and weapons are strictly prohibited on premises, regardless of license or permit, unless you're an authorized law enforcement officer or have explicit authorization from the hotel proprietors (that’s us).

To the fullest extent permitted by law, The Lindsey Hotel is not liable for indirect or consequential damages arising from your stay or use of the website, including service interruptions, third-party failures, or issues outside our reasonable control.

We may update these policies occasionally. The most current version will always be posted on our website, and use of the site or property means you accept the updated terms.

These policies are governed by the laws of the State of Maine, and any applicable federal laws, and any disputes will be handled in the appropriate Maine courts.